What You Get

Commission Hotlines UK to deliver your call centre training workshop and we'll provide everything your team needs for a practical, valuable and enjoyable learning experience.

We tailor our materials to a deep level, including your organisation’s culture, products and systems, to make the training meaningful to your staff. Even our workbooks will carry your branding so they can be used again and again in the call centre.

And every participant receives a Certificate of Achievement on completion of the workshop.

• Full needs analysis of your team
• Custom design of workbook and exercises
• Production of all training materials including customized, branded workbooks, posters and visual aids
• Use of role play recording equipment during workshop
• Certificate Of Participation" for every student
• Post-training help line support number for every participant
• Lifetime use of customized training materials
• Refresher courses available

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